Kris Hillridge (Kelly Rowan) is the mother of Taylor Hillridge and Eric Hillridge. She gives Taylor a laptop for her birthday on which Taylor creates her Cliquesters account. When she finds out Eric was responsible for hacking into his sister's page and changing her status to something mean, she grounds him and urges Taylor to take her page down, which Taylor refuses to do. When Samantha calls her, scared that Taylor is trying to hurt herself, she rushes home from work. After Taylor returns from the hospital, she pushes to get a law against cyberbullying and visits parents and principals until she succeeds.
She is shown to be a stern but loving mother. At first, she didn't seem to understand her daughter's problems until Taylor finally told her and then decides to get her some help.